We are looking for a Customer Service Representative to join our team and provide excellent customer support. The ideal candidate will be responsible for handling inquiries, resolving complaints, and ensuring customer satisfaction through professional communication and problem-solving.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person.

• Provide accurate product/service information.

• Resolve customer issues efficiently and follow up as needed.

• Maintain records of customer interactions and transactions.

• Collaborate with other departments to resolve complex issues.

• Uphold company policies and ensure a high standard of service.

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).

• Proven experience in a customer service role.

• Strong communication and interpersonal skills.

• Ability to multitask and stay organized in a fast-paced environment.

• Proficient in basic computer applications and CRM systems.